Reference

Your Account Rights and Our Policies, Straight Up

sweepico operates where state law permits, and we write our legal terms in plain language so you know exactly where you stand. Access to our lobby — including sports betting markets and account wallet features — depends on your state's eligibility rules.

State-dependent eligibilityPlain-language account termsPayPal, Venmo, Play+ policy contextData handled under US standardsContact path always open
sweepico Your Account Rights and Our Policies, Straight Up
HOW WE HANDLE THIS

Data, Cookies, Security and Account Retention

We handle your account and legal standing through four concrete practices — data handling, cookie use, security protocols, and retention policy. Each one is documented and available on request through your account dashboard or by contacting support directly.

Data Handling

We collect only what is required for identity verification, payment processing, and account management. Your PayPal, Venmo, and Play+ transaction data is retained per federal requirements and never sold to third parties.

Cookies and Tracking

Sweepico uses session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the account settings page at any time.

Account Security

All account access uses SSL encryption. Login sessions on mobile require your credentials each time unless you explicitly enable biometric access — we do not store passwords in recoverable form.

Retention and Deletion

We retain account data for the period required by applicable law. Once that period ends, you can request deletion through our support email and we will confirm completion within 30 days.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how a specific term applies to your account, or you want to request a copy of the data we hold, our support team handles those requests directly. We do not route legal inquiries through automated bots — a real person reviews your request and responds through the channel you choose.

Team online

Live Chat

Start a chat session from your account dashboard. Policy and data questions are flagged to our compliance-aware support staff, not a general queue.

Email Support

Send legal or data-related requests to our support email. We acknowledge within one business day and aim to resolve straightforward requests within five.

Account Help Center

Your account settings include a dedicated section for terms, linked payment policies, and a form to submit data-access or deletion requests directly.

Questions About Your Rights and Our Policies

These are the questions we actually get about account terms, data rights, and how our policies work in practice — answered without the runaround.

Access depends on your state's current online gaming laws. Check your account dashboard for a real-time eligibility status — we update it when state rules change.

Yes. Submit a data-access request through the Account Help Center or by emailing support. We respond within one business day and fulfill complete requests within 30 days.

Both payment rails have their own user agreements that apply alongside ours. We link each one in your account settings so you can review the combined terms before transacting.

We retain identification and transaction records for the period required by federal anti-money-laundering rules. After that period, you may request deletion and we will confirm in writing.

We do not sell your data. We share it only with payment processors like PayPal, Venmo, and Play+, and with identity-verification partners, strictly for account operation purposes.

Contact us through live chat or support email. Policy disputes are reviewed by our compliance-aware team, not an automated system, and we provide a written response to every formal dispute.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.